What are the Obvious Advantages of “Deep” Cleaning my Carpets?
·    A cleaner, healthier carpet
·    Your carpet stays clean longer
·    Increases your satisfaction and life of the carpet
·    Usually results in softer carpet, unless it is so full of shampoo and/or other chemicals like carpet guard, carpet brighteners etc., which may require future cleanings to get out the shampoo. However, vacuuming often alleviates the sticky or “cringy” feel.

 
How can I prevent damage to my carpet?
·    Remove your shoes at the door
·    Put down a runner or rug on both sides of entry ways where possible
·    Vacuum regularly, one to three times a week, or as needed, according to amount of traffic you have
·    Have your carpet cleaned regularly every six to twelve months especially in high traffic areas.

Can I order different levels of cleaning?
Charging by the hour is, in my opinion, the fair and only way to go. This means the customer gets what they want and what they pay for according to their needs and budget. I do not charge for the use of my fans, or for trips back to pick them up and touch up the “PH brown” wicking stains when needed! 

I believe you usually get what you pay for. If all you want is surface cleaning and less expensive cleaning, I will be happy to accommodate you.

My customers that want DEEP cleaning are usually very gratified to observe my equipment in action, and are willing to pay a little extra when they see my capability to clean the carpet deep down.

Does cleaning your carpet make it wear out faster?
No, actually it is the dirt that wears your carpets out faster.  It acts as an abrasive when trapped in your carpet or fibers and should be removed to reduce wear.

Why don’t some stains come out during cleaning?
This depends on many factors including: 

1.    What has caused the stain
2.    How long the stain has been in the carpet
3.    If the stain has a dye in it
4.    If any spot removers were used on the stain which may have set the stain prior to having me clean the stain

I have a very good reputation for removing stains.

What is the difference between steam cleaning and dry cleaning?
·    Hot water extraction is the key to removing dirt completely out of the carpet.
·    Dry cleaning is putting down a dry white powdered chemical and buffing the top of the carpet to a shine, so it looks clean for a while.

How often should I Vacuum?
Carpets will last longer if you vacuum at least once or twice per week. You can never vacuum too much. Be sure to change the bag often.  Vacuuming often prevents surface dirt & sand from being ground into the carpet fibers, and from falling beyond the reach of your vacuum. Also, the slower you push the vacuum, the more dirt you will get out of your carpet. 

How Often Should You Have Your Carpet Cleaned?
Did you know that some carpet manufacturers would not honor your warranty, if you don’t have your carpets cleaned at least once every 12 to 18 months? They go on to say that main traffic areas need cleaning more often! Dirt is like sandpaper. It damages your carpet. The more often you have your carpets cleaned, the longer they will last. It makes sense that homes with children and pets need the carpets cleaned even more often. Industry standards recommend that you clean your carpets every 6 to 18 months, depending on your lifestyle. Vacuum cleaners cannot extract the deep dirt…another reason to vacuum frequently.

Is it necessary to Eliminate Stains immediately when they occur?
A very important factor in good carpet care is to clean up stains as quickly as possible. The longer a stain sits there, the harder it is to remove. Make sure you use the right cleaning agents or you may make the situation worse. 
Another factor in removing stains is having them thoroughly extracted with hot water; leaving your carpets as residue free as possible. This means they will not have a residue left in them to act like a magnet to attract dirt from the bottom of your feet or shoes. 

Do you clean Berber?
Absolutely, Berber is a weave, not a particular type of fiber. Berber is simply a type of loop construction that may come in olefin, nylon, wool or a blend. Berber requires a more thorough cleaning than other carpets because the "flushing" action needs to take place to get under, around and through the loops. Other companies that are not as thorough as we are have many problems with Berber because they leave soil behind that "wicks" back to the surface. Other carpet cleaning companies that are still using a push wand have a big disadvantage in cleaning Berber, hard surface and thick carpets. My 48 lbs., Rotovac 360® deep cleaning buffer head makes all the difference in the world. You will be so happy that you tried my carpet cleaning services.